The services sector is attractive for many reasons: successful concepts can be expanded rapidly; businesses are often highly cash generative; new locations can be opened at low cost; and entrepreneurial management can have a disproportionate impact on performance. The UK is a global leader in the services sector and successful businesses can be internationalised at relatively low cost, often based on existing customer relationships. We have an in-depth understanding of the key success drivers, which are frequently based around the development of an efficient model for delivering a high-quality service for evaluating, referencing, hiring, training and managing employees or contractors.
Our investments have covered almost all areas of outsourcing, facilities management and recruitment from generalist providers of business process outsourcing and staff recruitment through to specialists addressing the infrastructure, manufacturing, education, finance and distribution sectors. We have generated strong returns from our realised investments, including PSD (10.4x cost), Huntress (7.6x), Education Personnel (5.8x), NES Global Talent (4.7x), Go Plant (4.2x), Security Despatch (4.0x) and Alexander Mann Solutions (3.6x). We are currently developing nGAGE, a diversified recruitment business active in the UK and overseas, and Trenchard, a provider of aircraft cabin services to major UK and international clients.